This is a mail from the broadbandforum and I am reproducing it here for everyone else’s benefit.
Dear Members,
On this forum, we ask each others’ help to solve our technical issues, we also vent our anger at the poor services the ISPs provide, we even philosophize about what we could and should have to make surfing the net a better and quicker experience…
… that said, we all know that the attitudes at ISPs towards us consumers need to change and their services desperately need to improve!
We are a large platform of more than 1000 active members who can all help make a difference.
I recommend watching this one man’s experience with TATA-indicom (VSNL) on CNN-IBN this Saturday (06.10.2007) at 6:30 PM. The show is called “All about money!” Ajoy Eric Lal ( ajoyericlal AT gmail DOT com ) has taken his case all the way up. It is now with TRAI and even an RTI application has been handed in demanding answers. He plans to take it even higher in his fight to improve things for all of us.
Let that episode inspire you to also start approaching your ISP formally and escalating your story up to TRAI, let it inspire you to form user groups that will take on ISPs and demand better services and let it inspire you all to help each other where it really matters.
If you feel that you can contribute to some decent service levels, escalate the matter straight to TRAI and complain about your ISP’s. The whole point is to make your ISP accountable and make them pay for the downtime, if any. Our fight for higher speeds would continue anyway. This movement should not slacken and I would request you all to forward this on the communities like facebook or orkut.
Cheers and it’s time to kick their sorry butts.
Source : broadbandblog.in
Friday, October 5, 2007
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